REFUND POLICY
Last updated: May 19, 2026
This Refund Policy explains how returns and refunds are handled for purchases made through SparkHut.
Eligibility for Returns
We provide a 14-day return window from the date of delivery.
To qualify:
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Products must be unused and returned in original packaging
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Electronics and wearable devices must remain in resellable condition
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Products showing misuse, accidental damage, or modifications are not eligible for return
Damaged or Incorrect Items
If you receive an incorrect or damaged item:
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Contact us within 7 days of delivery
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Provide clear photos and order information
Eligible cases may receive a replacement or full refund at no additional cost.
Return Shipping Costs
Customers are responsible for return shipping costs on standard returns unless the product is defective or incorrect.
Refund Processing
Refunds are processed after returned products are inspected.
Funds are returned to the original payment method. Processing times may vary depending on your payment provider.
Non-Refundable Situations
Returns or refunds may not be approved if:
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Requests are submitted after the 14-day period
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Products are used, damaged, or incomplete
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Items are marked as final sale where applicable
Exchanges
If you would like to exchange a product for another variation or replacement, contact our support team for assistance.
Contact Us
For refund and return inquiries:
Email: support@sparkhut.store